In December, J.D. Power and Associates praised WellCare Health Plans Inc. for "outstanding customer service experience" in handling customer calls about their Medicaid and Medicare benefits with WellCare. ...more

March 22, 2009

In December, J.D. Power and Associates praised WellCare Health Plans Inc. for "outstanding customer service experience" in handling customer calls about their Medicaid and Medicare benefits with WellCare. Two months later, federal regulators suspended Tampa-based WellCare from signing up new Medicare clients, citing "persistent" failures to handle customer appeals and "immediate need" calls, such as patients unable to get critical drugs entitled to them. ...more

March 20, 2009

Civic activist Janey Baldwin wasted little time in blasting the business and economic development committee that met for the first time Tuesday. ...more

March 18, 2009

Requests financial disclosure forms ...more

March 17, 2009

During Super Bowl weekend, tens of thousands of revelers descended on the Channelside Bay Plaza entertainment complex. They ate in the restaurants and drank in the bars, meandered through the red-brick piazza and danced until dawn in nightclubs. ...more

February 8, 2009

Lex Salisbury, president and CEO of Lowry Park Zoo, defended his tenure with the zoo against a critical city audit and said he will answer questions at a special zoo board meeting Thursday. ...more

December 15, 2008

Lowry Park Zoo's embattled president should repay the attraction at least $202,000 for animals and equipment he has taken from the complex, according to preliminary results from a city audit released Friday. ...more

December 13, 2008

Lowry Park Zoo's embattled president should repay the attraction at least $202,000 for animals and equipment he has taken from the complex, according to preliminary results from a city audit released Friday. ...more

December 12, 2008

Planning Chairwoman Anna Liisa Covell found herself on the other side of the table Monday when she recused herself from her duties and sought a special exception use permit to run a gun repair shop out of her home on the east side of Edgewater Avenue, near Nobleton. ...more

December 9, 2008

LAND O' LAKES - Booray Perry accomplished a lot in his 18 years as a radio personality. ...more

September 14, 2008