In December, J.D. Power and Associates praised WellCare Health Plans Inc. for "outstanding customer service experience" in handling customer calls about their Medicaid and Medicare benefits with WellCare. ...more

March 22, 2009

In December, J.D. Power and Associates praised WellCare Health Plans Inc. for "outstanding customer service experience" in handling customer calls about their Medicaid and Medicare benefits with WellCare. Two months later, federal regulators suspended Tampa-based WellCare from signing up new Medicare clients, citing "persistent" failures to handle customer appeals and "immediate need" calls, such as patients unable to get critical drugs entitled to them. ...more

March 20, 2009

Northwest Airlines will relocate from Tampa International Airport's Airside A to be with Delta Airlines at Airside E by the end of April in another step toward the merger of the carriers that officially took place in October, airport director Louis Miller said Thursday. ...more

March 13, 2009

Northwest Airlines will relocate from Tampa International Airport's Airside A to be with Delta Airlines at Airside E by the end of April in another step toward the merger of the carriers that officially took place in October, airport director Louis Miller said today. ...more

March 12, 2009

Are expensive, brand-name paper towels more absorbent than generic? Which batteries last the longest? Is there a difference in bottled waters? ...more

February 27, 2009

Albertsons is recalling trail mix and fruit and nut trail mix products sold under its store brand name because they may contain peanut products possibly contaminated with salmonella. ...more

February 14, 2009

If your cell phone seems to work a lot better lately around downtown Tampa and the West Shore area, you can thank the Super Bowl. ...more

November 17, 2008

An Atlanta-based investment firm has purchased the Bennigan's restaurant brand name and rights to sell franchises of the casual dining chain. ...more

October 23, 2008

Popping so many pills that you sometimes forget to take a medication? The drug companies think they have the answer: combination pills, which aim to treat several ailments in one medication. However, buyer beware: Analysts say the all-in-one movement generally comes with a higher price. ...more

October 21, 2008

Inhaler drugs used by millions of people with emphysema and bronchitis may slightly raise the risk for heart attacks and even death, a study suggests. ...more

September 24, 2008