The phone things "I am away from my desk" or "Your call is important to us" has reached the ridiculous stage. We are either on hold or waiting for a call back. Many of us are not computer literate or are handicapped and just can't communicate with a computer. Some people do not own one.
Right now I just listened to a robot tell me I was caller number one. After five minutes of commercial it told me I was still caller number one. After three more minutes the robot told me again I was caller number one, and if I wanted to talk to a person, enter number eight or stay on the line, which I did. Then, the robot came back with the same message. I repeated this one more time. I finally left a call-back message. I am still waiting for a call back, which is about an hour. I guess I don't need the darn thing anyway. I'm going to lunch.
Raymond Caldwell
Avon Park
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