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Weekend outage affecting Motor Vehicles offices

Highlands Today
Published: September 7, 2012
TALLAHASSEE - The Florida Department of Highway Safety and Motor Vehicles wants its customers to be aware that it plans to bring all services offline at 6 p.m. Sept. 7 and plans to restore all services by 9 a.m. Sept. 10, according to an FHP news release.

The planned outage is an effect of the agency's data center move from headquarters in Tallahassee to one of the state's primary data centers, also located in Tallahassee.

The move is complex and will require a complete shutdown of all the department's enterprise systems throughout the weekend.

Customers will not be able to access online services, and employees will not have access to work-email accounts during the weekend of the move.

"The Department has been planning the move in detail, and the technical team continues to refine plans and implement steps to minimize risk and potential impact to our customers and business partners," the news release stated.

While the department plans to have the systems operational by 9 a.m. Sept. 10, it is possible some services will not be restored at that time, which could affect normal business operations.

The department will not schedule appointments in its driver license offices Sept. 10-11.

Customers, who know their driver license, identification card or license plate will expire today or before Wednesday, should visit an office or www.GoRenew.com before 6 p.m. today.

Be sure to visit www.GatherGoGet.com to prepare for your next visit to a driver license office.

In addition to the early September move, another phase of the move will take place beginning 6 p.m., Sept. 21.

Online services will be unavailable during this phase, which the Department estimates will take one to two days to complete. In-office services will not be affected.

The move is part of the state's Data Center Consolidation plan.

In 2008, Florida lawmakers passed legislation that mandated all state agency data centers and computing facilities to consolidate into state primary data centers by 2019.

To learn more about DHSMV and the services offered, visit www.flhsmv.gov or visit us on Facebook or Twitter at @FDHSMV.


 

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